Kenia Sousa

Kenia Sousa is a Process Improvement and Data Analysis Specialist with a Ph.D. in Business Administration and Management, 10+ years of experience in business process improvement, and 5+ years of data analytics to optimize processes. She has had experiences in large public and financial institutions in Europe and Canada. In her most recent experience, she’s applying her process and analytics expertise in the testing community. She helps teams improve their business processes with a customer and data-centric approach.