Safiya Bano

Safiya Bano is a seasoned Lead Quality Engineer at Salesforce, bringing over a decade of profound testing experience in both product and service-oriented enterprises. Currently at the forefront of shaping test strategy, Safiya adopts a customer-driven mindset to navigate multiple Salesforce products towards success. Her influential role extends to orchestrating the test automation strategy, particularly focusing on end-to-end customer scenarios—a crucial component for achieving optimal product outcomes. Throughout her illustrious career, Safiya has demonstrated her expertise across diverse industries, including revenue, E-commerce, HR & payroll, fundraising, education, and media & communications. This expansive background underscores her adaptability and versatility in addressing quality assurance challenges across various sectors.