Sudipta Debnath

Customer Delivery Architect - CX
Cisco Systems Inc.

Sudipta Debnath is an experienced professional with over 20 years in service delivery, telecom software, and networking orchestration. Currently a Customer Delivery Architect at Cisco Systems Inc., she drives innovations in AI and automation to enhance delivery efficiency. Sudipta has worked with major clients globally, demonstrating expertise in software development, DevOps, and network protocols. Her career highlights include leading AI innovation and various delivery optimization across Cisco's portfolio. Sudipta has earned numerous accolades, including the OneX APJC Theater Hackathon award, Cisco Live Distinguished Speaker, IEEE Senior Technical Speaker of Region 3, North Carolina, and holds around 3 patents, and 17 publications. Certified in PMP, ITIL V4, and TOGAF L2, she actively mentors and trains industry professionals across the globe. Sudipta is also a published author, contributing to international conferences on delivery optimization and how to build up a trusted advisory for customers.